Get the Most Out of

Your DartConnect Membership

Download the DartConnect Scoring Application

Learn How to Play Online

We have just upgraded the Scoring Application to simplify on-line match play.  Please check out our resource page to get the most out of your on-line experience.

Everything You Need to Know about DartConnect

Let’s Get Started!

Are you a DartConnect Member? This is required to access the scoring application.

Follow these steps to start using the scoring application right away. After scoring a few games, review our advanced features to unleash the full potential of DartConnect.

Familiar with DartConnect?

Already throwing every week with DartConnect?  Don’t forget to take advantage of these additional features.

Advanced Match Features

  • Advanced Match Settings
  • Customize Your Experience
  • Understanding Match Reports

Managing Your Account

Visit the member’s website to do the following:

  • Renew or extend your membership
  • Change your password
  • Add an email address
  • Merge duplicate accounts

Installing DartConnect & DCTV

Compatible Browsers:

Note: Using a compatible browser is especially important for online, league and tournament matches.

Chrome Browser
Chrome
Android Devices & PC’s
Safari Browser
Safari
Apple Devices
Firefox Browser
Firefox
Most Devices
Silk Browser
Amazon Silk
Kindle Fire HD
NOT Compatible: Microsoft Explorer/Exchange and the native browser that comes with Android devices are not compatible to use with DartConnect – instead Download Chrome from the Google Play store. Other browsers have not been validated.
Attention Facebook Users! DO NOT launch the DartConnect scoring app from a link inside either the Facebook or FB Messenger apps. Use of this or other “in app” browsers is not supported and may not work properly.

Private Browsing or “Incognito” mode:

Incognito ModePrivacy ModeMake sure your browser is not in privacy mode, “private browsing” or “incognito mode” – a privacy feature in some web browsers to disable browsing history and the web cache. This allows a person to browse the Web without storing local data that could be retrieved at a later date. Privacy mode will also disable the storage of data in cookies and Flash cookies. This privacy protection is only on the local computing device as it is still possible to identify frequented websites by associating the IP address at the web server.

DartConnect is a full screen application powered by your browser.   The scoring app works on most tablets, smartphones and personal computers using Apple, Android and Windows platforms. It is NOT found in application stores – download it directly from DartConnect.

PRO TIP: If using a mobile device such as a tablet or smartphone, we highly recommend saving the app to your home screen.  Learn how:  Apple –  Android – Kindle Fire

Note: This feature only works on mobile devices, it does not work on a laptop or desktop PC.

With the DartConnect app or DCTV website loaded in Safari, do the following:

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Step 1: Click on the “Share” icon.

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Step 2: Click “Add to Home Screen”

Note: This feature only works on mobile devices, it does not work on a laptop or desktop PC.

1) With the DartConnect app or DCTV website loaded, open the Google Chrome Browser Menu (the dots or lines on the left of the navigation bar)

2) Select: Add to Home Screen

3) Close the browser and look for the icon on your home page

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Step 1: Click on the “Browser Settings” dots

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Step 2: Click “Add to Home Screen”

For Kindle Fire (HD Models only) – Kindle’s native Silk browser does not allow the save to home screen feature.  However, many DartConnect users have reported the following workaround:

  • Download and install the “Nova Launcher” from the Amazon app store
  • This will then allow you to install the Google Chrome browser to the Kindle Fire which allows the save to home screen feature
  • Use Google’s search engine if you need more specific instructions. Recommended search terms:  “kindle fire save to home screen”

NOTE:  Attempting this procedure is done at the user’s own risk. DartConnect may not be held responsible for any malfunctions or failures to your device resulting from executing this operation.


Step 1:  Tap on white box (STOP! screen) to reveal the login screen.

Step 2:  Provide your DartConnect Username & Password.  If you’ve forgotten your password it can be reset at the member site or from the login screen of the app.

Step 3:  Review helpful tips before getting started.

TIP: Once you log into DartConnect, there is no reason to log out, unless it is a public device (we strongly recommend you log out of public devices when finished).

Basic Match Setup

Step 1:

Select “PLAY” from the welcome screen.

Step 2:

Choose the game you wish to play.

Step 3:

Choose “Select Players” at bottom of screen.

Step 4:

Input new players with “Add Player

Step 5:

Select player(s) & tap green “Start” button.

Step 6:

Select the desired number of legs to play.

Step 7:

Choose the starting opponent (Home or Away)

Step 8:

You are now ready to start your match!

Scoring Basics

  • Use “Miss” and “Bust” to record all non-scoring turns.
  • This advances the game to the next player.
  • Accurate 3-dart averages include non-scoring turns.

  • Know your turn? Record it and confirm with “Enter
  • Need a little help?  Use the function keys to calculate your turn.
  • Use the “Quick Keys” on the side for common scores.  If you are an experienced player, you can adjust these numbers in “User Settings.”

Pro Tip: Rapid Score Entry

DartConnect’s quick keys and one tap remainder make it the fastest way to enter scores for 01 games.

  • To edit an incorrect entry, tap “Back/Undo

  • The player and turn to be edited is highlighted in gold
  • Use one of the following edit options:  “Undo / Clear / Insert Miss”
  • To correct other turns, directly tap any score and edit
  • To speed up scoring, DartConnect has dedicated buttons for darts that score double and triple segments.
  • Enter exactly what each dart hits; if you hit a triple, tap the “T” button, if you hit a single, tap the # button and if you hit a double, tap the “D” button.
  • Scoring cricket correctly enables players to track:
    • Miss % = How consistent are you?  Your Miss % will reveal how many of your darts connect with valid targets.
    • Bull & Triple % = Hitting singles may not be enough. Know how well you connect with the high scoring targets.

Blog Post: The “D” and ‘T” Buttons Are NOT Shortcuts!

  • To edit the last turn, tap “Back/Undo.”

  • The player and turn to be edited is highlighted in Gold
  • Use one of the following edit options: “Undo / Clear / Insert Miss

Caution: Changing prior scores in Cricket may change the score of the game and change the opponent’s strategy on subsequent turns. Some organizations do not allow editing of prior turns.

  • To edit a previous turn, tap “Back/Undo.”

  • Tap “Edit Other Turns” at the top of the screen

  • Choose a recent score to edit, followed by the “Edit Selected Turn” button

  • The score will open up to the selected turn.  Edit as you normally would and tap Enter.

  • After recording the winning score, DartConnect will prompt you to record which dart won the leg.
  • This is essential for calculating an accurate Three Dart Average (3DA.)

Managing Your Connections

Your player list has two components: The Match Roster and the Player Library. The library is where you manage all of your contacts – be sure to back it up, anytime you make changes! The roster displays only the players you need for the current match.

Match Roster

Select opponents for each side of the scoreboard.

Tap multiple opponents to play doubles, etc.

Reset picks or tap a player again to deselect them.

Tap the info icon to add a player’s email so he can get a match recap.

Player Library

Access your player library from the roster.

Add, Edit, and Delete players here.

Backup your library anytime you make changes.

Select eligible players for tonight’s match.

Tips for New Users

  • Tap the “Info” button to open in-app help displays.

To cancel or exit a match, select the “Red & White X” key on the navigation bar and tap “Delete Game.”

  • Access the OPTIONS menu from the control bar (when available), followed by “End & Save Match
  • Note: If in the middle of a live game/leg, you will need to cancel the game first

Play More Darts

DartConnect’s preset Game Modes lets you set up popular match formats at the touch of a button.

Select a game mode from the menu, pick your opponents and start playing immediately!  Game modes can also be selected for on-line matches or to play versus the computer opponent.

If you want to set up your own match format, learn more about how to use the “Custom Match Menu”.

Select Play from the Welcome Screen to open Game Modes:

Choose from the following match formats:

Quick 501 – Just want a quick game of 501 to warm up or keep sharp? This mode gets you in and out of a match as quickly as possible.

Challenge 501 – Take it up a notch with a long format match that will have you throwing plenty of darts.

Bar Cricket – The favorite pickup game format played in pubs across the USA.

Chicago (Game Choice) – Want more variety? Closest to the bull picks the game from the standard game menu.

Bot Trainers:

At the bottom of the Game Mode menu are pre-set training modes for practicing against DartConnect’s computer opponent.

Select from 3 different skill levels for 501 or Cricket. to instantly start up a practice match.

– Pro Tips –

  • Play any mode of the Green preset modes versus the computer, just select “vs DartConnect” at the top of the right column on the Opponents screen.
  • Add a twist to Chicago with the traditional rule that no game can be played twice

  • Step 1: Click on Select Player button to open “Player Roster” screen.

  • Step 2: Click on vs DartConnect button to open “Player Roster” screen.

  • Step 3: Choose your level of play based on the 3 dart averages provided.

Adaptive Play: When selected DartConnect will adjust its level of difficulty to match your level of play between each leg.

No Delay: DartConnect was designed to simulate a real match play, allowing the player to return and watch DartConnect’s turn. To speed up play you can turn on “No Delay.” Please Note: Turning this on will eliminate players grace period for correcting miss keys, requiring them to edit previous turns after DartConnect’s turn.

Auto Alt Start: This allows DartConnect to automatically start the next game, alternating starts between player and computer.

No Recap Email: Turning this feature on stop a match recap from being emailed to the player. It will however, still show up in the “Match Log” in the member area.

Pro Tips

  • Use Advanced Match Settings to recreate the match format of your choice when playing the AI
  • For practice, choose a starting skill level that is slightly above your own
  • Increase the opponent level over time and challenge yourself to reach higher performance
  • Use “No Delay” to speed up practice sesssions, but leave delay on to simulate a more realistic pace
  • To simulate the shoot for bull, use the “Random” start button
  • For advanced players, shoot for the bull to start, if you hit a single or double, take the first turn, if you miss, have the computer start
  • Play against level 11 or 12 to simulate playing a top professional

For updated tutorials and best practices check out our new on-line support page.

 

Watch a video:

  • At the beginning of a match, you will see “HC” at the top of the scoreboard – tap “HC” on the side you wish to apply the handicap
  • For 01 games, enter a higher or lower starting score
  • For Cricket, give one side a head start by adding marks to any number

Basic Troubleshooting

Step 1:  Make sure your device is connected to Wifi, try going to a different website and make sure it loads to test your connection.

Step 2:  Check to make sure your web browser was not in “Private Browsing” or “Incognito” mode when installing the app.

Step 3: If using an Android device make sure you are using Google Chrome and not the native device browser. Download Chrome from the Google Play Store to make sure.

Step 4:  DartConnect is NOT compatible with Microsoft Explorer, Edge and most third party browsers.

Review the basic installaton instructions for additional information.

Built-In Refresh Button

Step 1:   Always start by trying to update the browser using the “Refresh” button on the red control bar.

Device Home Buttons

Step 2:   If that does not work, use the device “Home” button. Images for Android and Apple buttons are pictured above.

Step 3:  If the app is still unresponsive, close the application by dismissing it from the open/running applications list, and then reopen.

If you get an error message on your tablet that says “Local Store Limit Met”, you may need to reinstall the DartConnect app:

First, make sure you have backed up your player library before reinstalling the app.

Step 1: Clear your browser’s History & Cache – Use the directions below based on your device.

Step 2:  Re-install the application.

Step 3:  Don’t forget to save it to your home screen.  Learn how to do this on your…



CLEARING BROWSER HISTORY & CACHE

Safari on Ipad

Open the Settings app on your Home page and tap Safari. Scroll down and tap “Clear History.” You can also clear all cookies and data and set Safari to Private Browsing mode from this screen.

Google Chrome on Ipad

Open your Chrome app and tap the three bars in the top right hand corner. Select Settings from the drop box and click Privacy. From here you can:

  • Clear Browsing History
  • Clear Cache
  • Clear Cookies, Site Data
  • Clear All

Chrome on Android Devices

Step 1:  First up, you need to navigate to Chrome’s Privacy tab by going to Triple Dot menu button > Settings > Privacy.

Step 2:  Once inside the Privacy tab, just tap on the large blue button at the bottom (‘CLEAR BROWSING DATA’). After that, select one or more categories to wipe. Finish the process by tapping on the ‘Clear’ button.

Step 3:  What if you want to only wipe data for a specific site, though? To do so, go back to the root menu, and then Site Settings > All sites. From there, hunt down the offending site you want to lose its all.

Step 4:  Once inside, just tap on the large blue ‘CLEAR & RESET’ button and okay the prompt. All data related to that website, including any previously-granted permissions, will be wiped out and you’ll be able to start clean.


If possible, first make sure you have backed up your player library before reinstalling the app.

If it has been a while since you’ve used DartConnect, you may need to re-install the scoring application to get the latest version.

Step 1: Clear your browser’s History & Cache – Use the directions below based on your device.

Step 2:  Re-install the application.

Step 3:  Don’t forget to save it to your home screen.  Learn how to do this on your…



CLEARING BROWSER HISTORY & CACHE

Safari on Ipad

Open the Settings app on your Home page and tap Safari. Scroll down and tap “Clear History.” You can also clear all cookies and data and set Safari to Private Browsing mode from this screen.

Google Chrome on Ipad

Open your Chrome app and tap the three bars in the top right hand corner. Select Settings from the drop box and click Privacy. From here you can:

  • Clear Browsing History
  • Clear Cache
  • Clear Cookies, Site Data
  • Clear All

Chrome on Android Devices

Step 1:  First up, you need to navigate to Chrome’s Privacy tab by going to Triple Dot menu button > Settings > Privacy.

Step 2:  Once inside the Privacy tab, just tap on the large blue button at the bottom (‘CLEAR BROWSING DATA’). After that, select one or more categories to wipe. Finish the process by tapping on the ‘Clear’ button.

Step 3:  What if you want to only wipe data for a specific site, though? To do so, go back to the root menu, and then Site Settings > All sites. From there, hunt down the offending site you want to lose its all.

Step 4:  Once inside, just tap on the large blue ‘CLEAR & RESET’ button and okay the prompt. All data related to that website, including any previously-granted permissions, will be wiped out and you’ll be able to start clean.


DartConnect delivers and tracks player performance using email addresses. DartConnect members must use the email that is listed on their membership account. Also, check your email’s spam filter for emails from matchrecap@dartconnect.com.

For League Match Reports – Click Here

Additional things to check:

  • At the bottom of the match recap, any player without an email address will say “Missing Email” next to their name
  • Check the player record in the app player library and re-enter the email there
  • Is the device successfully connected to WiFi Internet to sync completed matches to the server?
  • Check your email spam/junkmail folder.  You can also add matchrecap@dartconnect.com to your safe sender’s “approved” list

More places to look for match reports:

DartConnect Premium Members will have matches listed in the DartConnect Member Site Match Log:

In addition, league and tournament matches can be found on DCTV.

If the app is stuck on the screen shown below, follow these steps to resolve:

  • Make sure your device is connected to WiFi Internet
  • Click the “refresh” icon on the red control bar at the bottom (see picture)
  • Wait 60 seconds, then tap the refresh icon a second time
  • The app should now return you to the Welcome Screen (if it does not return to Welcome screen, instead follow the instructions for reinstalling the app)
  • Log out of the app using the link at the bottom
  • Log back in and the app is now ready for use

Click image to enlarge

First, make sure your device is successfully connected to WiFi Internet and that you are using a compatible browser.  Please review the information in our Basic Installation Instructions

If you still can not access the app, you may need to reinstall the application. 

If DartConnect experiences a server outage or service interruption, updates will be posted on our social media channels:  Facebook | Twitter

If you are connected to WiFi Internet but your match will not upload to the servers from your device, there is a way to force it to upload and sync.

Go to the Welcome Screen of the app and tap the gold button:

This will access the device match log:

Retry Match Sync – Tap “Retry Sync”

Next, exit the match log, wait a few minutes and check the Welcome Screen to see if the stuck match has been removed from the log.

If not, try again.

NOTE: Always make sure you are using a compatible browser with the DartConnect scoring app – Learn More.

Most common solution: REFRESH

If the app freezes or shows a spinner that spins for a long time, especially while saving and syncing match data to our servers, the typical solution is to “refresh” the application.

There are 4 ways to refresh:

  1. Tap DC’s built in refresh (see picture below), the circle/arrowheaSaved on red control bar (if you see the spinner, wait a bit and if the screen comes back, use the refresh icon;
  2. Tap device home key to return to home screen, then relaunch app (use the app icon if you saved to home screen);
  3. Dismiss app using multi-task window, then relaunch app;
  4. Turn device fully off and then restart it and relaunch app (aka “reboot” or “power cycle”).

Built-In Refresh Button

If a refresh does not resolve the issue, you may need to delete your browser history and cache and reinstall the scoring app.  For reinstallation instructions:

NOTE:

  • Even if you reboot, the app should still have your match in the last state it was in for you to continue.
  • The spinner often happens between legs while the system is trying to re-sync, in this case a refresh will often return the game to the point where it is ready for the next leg and if using alt-start, the player whose turn it is will be highlighted.

Return to the Prior Leg/Game

To access the prior leg to change a score or select a different winner use the following methods. Note: If you have already recorded turns for the next leg, take a picture of the scoreboard or make notes, if you want to recreate the leg without having to replay it.

After a Leg is Finished

During Pre-Game

At Start of Next Leg

While Scoring Current Leg

Advanced Features

To access the Custom Match Menu, click “Play” from the Welcome Screen, then select the following button:

DartConnect has the ability to create almost any match format available. Use the info icon in the application for additional information.

  • Set Play Format – Determine the number of sets you want to play, and then select your format: “Best Of” or “Play All”
  • Legs Format – Select the legs format and how often you need to change the number of legs you are playing for each set
  • Game Menu – Select how often do you need to change the type of game you are playing during a match
  • Player Start – Select how you will determine who starts each leg. Not sure? Choose “Show All Options” to display the full menu after each leg

Access user settings by tapping the gear icon on the red bar.

User settings allow you to customize your scoring experience. Experiment with the various options to find the right balance of short cuts, hints and statistic tracking. To learn what each option does, access help with the “info” icon in the upper left corner.

For On-Line Play, each device can have its own settings. However, a player can only access the settings menu, when it is their turn to score.

Sample Settings:

  • Celebrate!: Show Notables
  • Stat Geeks: Activate Game 3DA & Track Double Out Attempts
  • Looking for Hints: Cricket Enhancements & ’01 Out Chart
  • Short Cut Options: ’01 Game Finish Flights & Advanced Quick Keys

NEW: Automatic Leg Transition – This will automatically alternate opponent starts after each leg instead of showing and requiring a button press to advance.

What is “Activate Remote Score Entry”

This feature better enables someone to enter scores from a location that is not next to the dartboard.

First, place a device or other display with a web browser set to the DCTV scoreboard for that match next to the dartboard.

Then use a separate device to keep score from another location, for example, behind the player.  If “Activate Remote Score Entry” is enabled, the DCTV scoreboard next to the dartboard will not show a change in score until “Enter” is pressed, so as not to be distracting if the marker records scores before the player is done shooting.

The fastest way to enter your score is with the quick keys that surround the keypad. Quick keys are used to enter the most common scores with a single tap.

On the bottom of the keypad are large quick keys for 100, 180 and 140. You will notice they disappear if you need to use the keypad.

Below are the number layouts for Basic, Advanced and Master Quick Keys.

Quick Key sets can be changed in the user options by tapping the gear icon.

Basic Quick Keys

Advanced Quick Keys

Master Quick Keys

VIDEO: Pro Tip – 01 Rapid Score Entry

DartConnect’s quick keys and one tap remainder make it the fastest way to enter scores for 01 games.

After every match, DartConnect will send the participants a Match Report with four sections.

The user is presented with the over all Match Summary. To access the additional report sections described below, tap the highlighted blue report links.

  • Summary – This view shows each game, along with the game score, team 3-dart average, # of darts thrown and the winner of each leg.
  • Game Detail – Turn by turn documentation of turns for each leg.
  • Player Performance – Breakdown of individual player performance, even when playing doubles, triples, etc.
  • Match Counts – A breakdown of the quantities of scoring.
  • My DCA – Link to your 3 Month Performance “snap shot” at the Member Site.

Leaderboard

  • Use the up and down arrows to quickly jump to the top or bottom of the Leaderboard.

  • The legend, located at the bottom of the page, provides you with all of the player metric definitions.

  • Performance Metrics: Use left and right arrow keys to change metrics

  • Default Sorting: is based on 3DA

  • Change Performance Rankings: Select any column heading to sort by preferred performance metric.

  • Find Competitors: Click on “Player” to alphabetically sort by competitor

Pro Tip for League Players: Use the third section (Player) to sort players by team name for easy highlighting!

  • Select “Check Mark” next to players you would like to highlight.
  • By tapping “Group Players” button, competitors will be pinned to the top of all rankings.

  • Tap “Ungroup” to have players return to their ranked position while remaining highlighted.
  •  Clear grouping and highlighting by tapping the “White Circle with X

  • Tap “Matches Played” number to show match listing and 3DA Graph.

Manage Your Account (Member Site)

  • Select “Memberships” to purchase a renewal or extension.

Currently, DartConnect only has a manual payment option through PayPal, if you can not pay with a credit card and wish to pay with a PayPal account, please do the following:

  1. Submit payment for your Premium Membership through your PayPal account by sending it to the following address:  pay@dartconnect.com
  2. Send a separate email to customerservice@dartconnect.com, letting us know that payment was sent.
  3. Once confirmed we will apply the Premium membership to your account and confirm this with you via email.

If you have forgotten your password:

If you need to change your password:

  • Select “My Profile” to change your password

  • Scroll down to the “Change Your Password” box and create a new password

Pro Tip: Adding an email address will make sure that your account is credited with match stats whenever either address is used in a player roster, such as for event check-in or league season pass.

First, log into your account on the Member’s Website.

  • Select “My Profile” to add an email address to your account

  • Scroll to the “Your Email Addresses” box and input a new email or switch your primary email address.
  • After adding a new email address, you’ll be able to assign it as your “Primary” email and then be able to keep or remove the previous email.
  • Adding an email address will allow you to use that email for league, a tournament or on someone else’s DartConnect Player Library and have the stats associated to your account
  • Note: Adding an email will require you to click the link inside a confirmation email in order to complete the process

  • Select “Match Log” from the top navigation to view your past matches.

Matches can not be deleted from your Match Log, but for My DCA, they will refresh on a 3-month rolling cycle.

If you want to play matches and not have the stats count towards your account, do not select your name from the player library and instead play using a player name that does not have your email attached to it or as “Home vs Away”.

  • MyDCA stands for “My DartConnect Average” and is a snapshot of your last 3 months of play showing your performance trend over that period
  • Access MyDCA from the top left section of the member’s site
  • Review your DartConnect Average.

If statistics from your matches played on DartConnect are not being reflected in either “MyDCA” or “My Leaderboard,” please note the following:

  • For stats to be added to your account, you must have an email address associated with the “Player Record” that is being used for the match. Check your Player Record, found within the Player Library of the app by tapping “Select Players.”  If your email is missing you will see an INFO ICON next to your name rather than the EMAIL ENVELOPE ICON, signifying that an email address has not been added. 
  • Matches versus the computer do not count towards personal stats.
  • Matches with no players selected and played as “Home vs Away” will not have personal stats recorded.

You can also check this at the bottom of the match recap. It will say “Missing Email” next to the name of any player who participated in the match that does not have an email attached to their player record.

This can happen if you accidentally clicked the payment submission more than once.  Please send an email to customerservice@dartconnect.com with the transaction date. After we verify the error, we will make any adjustments to the affected accounts and process a refund.

Make sure you were logged into the correct account when paying for a renewal or extension.  If you were logged into someone else’s account (such as a friend, relative or league team mate), you may have accidentally applied the subscription to them instead.

To rectify this, please let us know the transaction date from your bank or credit card company and if you know whose account this may have been incorrectly credited towards.  Send this information in an email to customerservice@dartconnect.com.

After we verify the error, we will make any adjustments to the affected accounts and confirm with you via email.

If you are receiving unwanted emails, it’s possible this is due to a typo or other error. Please forward the unwanted email that you received to customerservice@dartconnect.com and we will have you removed from our mailing list.

If you have created multiple DartConnect membership accounts using different emails, you can merge them together with the following instructions:

  1. Log into the account you wish to keep on the Member’s Website and go to “My Profile”.
  2. In the “My email addresses” section, add the email of the other account. When you do this, you will be prompted to “merge accounts”.
  3. Follow the on-screen instructions and the accounts will be combined
  4. NOTE: This will require you to click on a confirmation link in an email sent to you at that address.

DartConnect Videos

Scoring x01

Editing x01

How to Use the Player Library

How to Broadcast Your Match on DCTV

Scoring Cricket

How to Edit Cricket Mistakes

Playing the DartConnect Computer Opponent

Player Performance Leaderboard

PDC Marker's Tutorial

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