No Limit for In-Person or Computer Play
As you may be aware, the advent of “social distancing” and “sheltering-in-place” has placed unprecedented demands on Internet Service Providers and the infrastructure that supports the World Wide Web. Anyone with an online service is now facing performance challenges during peak periods. DartConnect is no exception.
On Friday 27 March 2020, we introduced a new architecture to address the dramatic increase in on-line match play. However, we will need several days to properly scale this solution. As a precaution, we are temporarily implementing a limit for the number of concurrent on-line matches. This limit comfortably exceeds our current peak periods. However, in the event of a “surge”, this function is designed to protect live matches.
Should DartConnect reach maximum on-line capacity, a request for a Connect Code will be declined. Match turnover is rapid and we encourage members to try again after a short period. This “limit” does NOT affect in-person match play or matches against the DartConnect computer. We appreciate your patience and will be removing this constraint as soon as possible.
Have You Updated the Scoring App to 2.1.00 or Higher?