DartConnect has a new system for emergency support, just in case you run into a situation where you need urgent assistance.
If you get stuck on something and are not sure how to resolve the situation (Example: changing a player or replacing a Bye after the draw has been saved), follow these directions:
- Open the bracket program’s built-in HELP info:
- Click the Yellow Triangle in the upper right corner of the Event Hub
- Help info is also available when you are managing a bracket on the “Help” tab on the right side
- Look at our solutions for the most common problems and use our step-by-step instructions
- If you can not find the answer or it is a highly urgent situation, the help page has an “Event Services Hotline” to call and reach a member of our support team