VideoConnect Device Compatibility
VideoConnect works best with modern devices & browsers!
Which Apple products will work?
The majority of newer Apple devices should be compatible. A large group of devices that do not work are ones Apple has deemed “Vintage & Obsolete.” For a list of these devices – Click Here
Please Note: Some older devices may appear compatible at first, but will not allow you to access some cameras or microphones.
To use VideoConnect, your device must use one of the following:
For These Apple Mobile Devices – Use Apple’s Safari Browser
Note: If VideoConnect does not work, you can continue playing the match with scorekeeping only.
This may be due to “permission settings”. For guidance in changing chrome’s settings to allow VideoConnect to use your camera and microphone, please see this helpful article from How To Geek – Click Here
Tip: Use the gear icon to change which camera or device you are using.
First, both players should use the toolbar refresh icon to restart VideoConnect. If that does not work, refresh the entire web browser (don’t worry, if using split screen, the scoreboard will not be affected).
If neither refresh works, tap the red “hangup” icon on the toolbar and use “Test Webcam and Microphone”.
First, both players should use the toolbar refresh icon to restart VideoConnect. If that does not work, refresh the entire web browser.
If neither refresh works, try toggling the VideoConnect status to “OFF” and then “ON” again.
If still not working, use “Test Webcam and Microphone”.
Do I need a Webcam to play online?
No! DartConnect makes it easy to play online by calling your opponent directly or even using the instant messaging feature. Learn More